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The value of an item is determined by the amount paid and listed on your invoice. If you are exchanging for a new item, the value of the item is determined by the online listed price at the time your exchange is processed. We cannot apply discounts from past sales or promotions.
NOTE: We do not offer returns or exchanges on sale items.
Exchanges are subject to online availability. If your preferred item is not available at the time of processing you will receive store credit.
You will need to be able to either produce the product in person or provide photos and descriptions in the first instance of your claim.